Solved: Re: Sim swap

Skirkman · ‎21-12-2021

Hi i tried doing sim swap online and it says a code will be sent to my number. However i can't recieve the code because my sim isn't registered

MI5 · ‎21-12-2021

@Skirkman

You must texts from your old sim first as obviously the new sim is dead until activated Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

madasaf1sh · ‎21-12-2021

@Skirkman

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎21-12-2021

@Skirkman

You must texts from your old sim first as obviously the new sim is dead until activated Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Sim swap

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material