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Sim swap

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Skirkman
Level 1: Joiner
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on ‎21-12-2021 19:57

on ‎21-12-2021 19:57

Hi i tried doing sim swap online and it says a code will be sent to my number. However i can't recieve the code because my sim isn't registered

 

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MI5
Level 94: Supreme
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on ‎21-12-2021 20:47

on ‎21-12-2021 20:47

@Skirkman 

You must texts from your old sim first as obviously the new sim is dead until activated Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 78: King of Kings
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on ‎21-12-2021 19:59

on ‎21-12-2021 19:59

@Skirkman 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 151927 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

on ‎21-12-2021 20:47

on ‎21-12-2021 20:47

@Skirkman 

You must texts from your old sim first as obviously the new sim is dead until activated Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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