Sim swap

[Tracy10]

Hi, I’m trying to do a sim swap and the message wouldn’t send, so I jumped in the internet and I’m not receiving the txt back from o2 to confirm my id. Tried 4 times 🤷‍♀️

[Bambino]

@Tracy10 Did you follow this guide? SIM Swap: a mini guide (incl eSim) - O2 Community

[lewys-gp]

Hi, @Tracy10. Did you manage to resolve this issue? Possibly using the guide which was posted above? Thanks.