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Sim swap

Ninu
Level 1: Joiner
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I have requested a sim swap with my esim yesterday and still it has not been completed. I still have no network so I am unable to make calls. Is there anyway this can be expedited
Message 1 of 15
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Cleoriff
Level 94: Supreme
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You're welcome @Ninu. I just hope @O2Lisa can help

Veritas Numquam Perit

Girl in a jacket
Message 11 of 15
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O2Lisa
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Thanks for the tag @Cleoriff smiling

I can see you've messaged me already, I've just replied smiling

 

We'll continue to talk through private message so I can take some account detailssmiley

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 12 of 15
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Ninu
Level 1: Joiner
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@Cleoriff thank you for your help @O2Lisa was fantastic and sorted the issue out in no time at all. 😊
Message 13 of 15
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Cleoriff
Level 94: Supreme
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So pleased @Ninu . Yes @O2Lisa is fantastic. yahoo

Veritas Numquam Perit

Girl in a jacket
Message 14 of 15
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O2Lisa
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Aw thank you @Ninu@Cleoriff smiling

I'm just so glad we managed to resolve this for you, hope you both have a lovely day

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 15 of 15
553 Views