Solved: Re: Sim swap

Nicole1980 · ‎10-12-2019

Have a phone that has original sim but need a sim for IPhone. Can I get a new sim but keep my plan, and number?

MI5 · ‎10-12-2019

@Nicole1980

Yes you can.

Easiest way is to pop in store or you can call customer service Guide: How to find help & contact O2

Make sure to tell them you are wanting to use an iPhone too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-12-2019

@Nicole1980

Yes you can.

Easiest way is to pop in store or you can call customer service Guide: How to find help & contact O2

Make sure to tell them you are wanting to use an iPhone too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Nicole1980 · ‎11-12-2019

Than you for the advice

MI5 · ‎11-12-2019

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Sim swap

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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