Solved: Sim swap problem - Page 2

Anonymous · ‎04-01-2014

Hi, so I swapped my mobile number from a sim card to a nano card or whatever they're called so I could use it in a sony xperia m.

When I go to settings>about phone>status it shows a mobile number, but one completely different to the number I swapped.

Just to clarify, the sim swap was successful and my mobile number works on the nano sim, but in the settings it's not coming up as that mobile number but a completely different one.

What is this and how do I fix it? I tried online help and they told me to ring 202 and speak to the techs, but I would prefer not to call to be honest but if I have to then fair enough, lol.

perksie · ‎04-01-2014

Yes, I don't suppose everyone knows this, although it's come up many times.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎04-01-2014

A simple search would have revealed the answer.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-01-2014

Ah, luckily I had a cheap samsung in the cupboard which I could use to edit the number. Was driving me nuts! Thank you.

perksie · ‎05-01-2014

Ha ha, well done glad we helped you fix it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

gemz4the1 · ‎05-01-2014

Sorry I could not help.

I am glad you found a solution to your problem 🙂

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