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Sim postage

Ricbro86
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I signed up to a sim only contract today at 10:30.i haven't received any email to say its been despatched, will it already be on it way to me?
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MI5
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@Ricbro86 

I don't think you get a dispatch email for SIM cards as they are posted out by royal mail. 

If you call customer service they can confirm if you were accepted or not. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

@Ricbro86 

I don't think you get a dispatch email for SIM cards as they are posted out by royal mail. 

If you call customer service they can confirm if you were accepted or not. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ricbro86
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OK thanks, I was definitely accepted as I was talking to the live chat when placing the order.

How long do sims take to arrive?
Do you think mine will be here before the weekend?
Thanks
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Ricbro86
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Ignore this just had an email saying its been despatched 😂😀
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MI5
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Good news wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ricbro86
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Sim card arrived today - 24 hours after ordering -

Great service - Thank you o2
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