cancel
Showing results for 
Search instead for 
Did you mean: 

Sim order

Stefanie
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hello, last week Monday I ordered a pay monthly sim and I still haven’t received anything in the post.  My Order number: ms-319699078

i don’t want to be paying my monthly bill if I haven’t even got it so could you please check in on it. Thank you 

Message 1 of 2
105 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 112397 Posts
  • 801 Topics
  • 6693 Solutions
Registered:

Hi @Stefanie 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
101 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 112397 Posts
  • 801 Topics
  • 6693 Solutions
Registered:

Hi @Stefanie 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
102 Views