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Sim only upgrade

GeorgiaChampion
Level 1: Joiner
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I’ve just upgraded to a sim only deal, I clicked “keep this sim” and yet in the email I recieved, it mentioned something being delivered. If I have chosen to keep this sim then what is being delivered? 🙈
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jonsie
Level 94: Supreme
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They automatically send out a new sim in case you are going from payandgo to pay monthly because the sims are different.

If you are going from pay monthly to sim only then just keep the sim as a spare and carry on using your present sim.

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jonsie
Level 94: Supreme
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Registered:

They automatically send out a new sim in case you are going from payandgo to pay monthly because the sims are different.

If you are going from pay monthly to sim only then just keep the sim as a spare and carry on using your present sim.

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EmilieT
Former Staff
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Good morning @GeorgiaChampion, I hope @jonsie's answer reassured you but do let us know if there's anything else the Community could help you with slight_smile

 

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