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Sim only upgrade from uswitch

Luke752
Level 1: Joiner
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My current deal has just expired and I’d like to upgrade to a deal I’ve found on uswitch.

 

Last time I done this I could select an option where I could upgrade my existing deal, but this time when I go to checkout, it’s just going through as a new deal and I cannot see an option for the upgrade even when signed into my account.

 

Do I need to take it out as a new deal and cancel my current or should the option appear? I’d like to keep my current number as well

Message 1 of 34
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pgn
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@Volavola wrote:

@pgn 

This can be fixed by removing the following in URL:
/shop/sim-cards/sim-only-deals/configuration?

and replacing with

/shop/alreadywitho2?

Leave everything from plan-offering-id= etc in there still.


The good news is this seems to work (in a full browser on a big screen!) - inasmuch as it offers me the opportunity to upgrade, going by the screenshots below:

 

1. On transfer from the SIMO plan selection page on Uswitch website to O2 website, you see:

Screenshot 2025-07-03 212012.png

2. In the URL bar - highlight just the red text in the URL "/shop/sim-cards/sim-only-deals/configuration?" and replace it with "/shop/alreadywitho2?":

Screenshot 2025-07-03 212408.png

3. Press return and proceed to select "Yes, I'm with O2 and want to upgrade my plan" (I am not ready to upgrade yet, so cannot take it onto the next step!):

Screenshot 2025-07-03 212249.png

...and carry on as normal (selecting which one of the numbers on your account you wish to upgrade, and so on....).

 

I did not go to the end, as I still have 4 months to run on my current SIMO before I can upgrade at zero cost - and I can possibly wait until next April to avoid the next £1.80 "APR" bounce!

 

Thanks, @Volavola 👍

 

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madasaf1sh
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Sounds good until o2 cancel your contract and cut you off or kick you off the upgraded tariff!!! 

 

I dont think its a risk I would take.. for a couple of quid.. 

 

Posting it on an o2 community probably not the wisest move...

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 32 of 34
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pgn
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jonsie
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