Sim only upgrade from uswitch

[Luke752]

My current deal has just expired and I’d like to upgrade to a deal I’ve found on uswitch.

Last time I done this I could select an option where I could upgrade my existing deal, but this time when I go to checkout, it’s just going through as a new deal and I cannot see an option for the upgrade even when signed into my account.

Do I need to take it out as a new deal and cancel my current or should the option appear? I’d like to keep my current number as well

[jmbish]

Has anybody had any luck on sorting this issue? My current deal has just expired and I can't upgrade either!

[Enlli]

Nope, looks like O2 have decided USwitch is only new contracts at the moment.

Maybe too many of us using it to get round the annual price rise 

[NBD]

I had also tried at the beginning of April but wasn't able to, but it has just worked now so give it a go if you still need it!

[jonsie]

Yes the issue has been resolved now

I upgraded on 12th April via USwitch