Solved: Re: Sim only to phone contract

Spitfire529 · ‎04-02-2021

I am on a sim only deal, I'm wanting to upgrade to a phone but keep the same sim contract.

How do I do this??

MI5 · ‎04-02-2021

Unfortunately you can't do that.

When taking a phone contract, you need to choose one of the packages offered with the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-02-2021

@Spitfire529

Unfortunately you can't do that.

When taking a phone contract, you need to choose one of the packages offered with the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Spitfire529 · ‎04-02-2021

What about if I upgrade?

MI5 · ‎04-02-2021

The same.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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