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JR2926 · ‎18-08-2020

I have just changed my sim only tariff, I did not need a new SIM card. It went through successfully but what happens next, when will my account show this change and when will my bill amount change? Thanks

Cleoriff · ‎18-08-2020

Your account should show a change within 24-48hrs @JR2926

Depending on how close to your existing bill date you made the change, it will show at the end of the month or the one after that.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎18-08-2020

Your account should show a change within 24-48hrs @JR2926

Depending on how close to your existing bill date you made the change, it will show at the end of the month or the one after that.

Veritas Numquam Perit

MI5 · ‎18-08-2020

@JR2926

The change happens almost instantly.

If you check your MyO2 now I would guess it has updated already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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