Solved: Sim not working

Staceyevs · ‎28-08-2019

I have received my pay monthly sim through the post but it isnt registered and it wont let me register it

MI5 · ‎28-08-2019

You'll need to contact customer services please Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-08-2019

@Staceyevs

You'll need to contact customer services please Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎30-08-2019

@Staceyevs how did you get on with customer services? Is your sim working now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Sim not working

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...

My bill

Port date for moving number