Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎28-08-2019
Accepted Solution

Sim not working

I have received my pay monthly sim through the post but it isnt registered and it wont let me register it
Highlighted
Posts: 101,959
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Sim not working

@Staceyevs 

You'll need to contact customer services please Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 7,016
Registered: ‎18-02-2016

Re: Sim not working

@Staceyevs how did you get on with customer services? Is your sim working now? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature