Sim lost and stolen

[James93ob]

Hello 

My phone was stolen on Tuesday at work and I called o2 about replacing the sim card with the same number they said they will send a new one. When checking online it says order status complete? What does this mean because I've not recieved my new SIM card yet 

Thanks 

[jonsie]

It means they have dispatched it

It will be with Royal Mail hopefully delivered tomorrow's post