Solved: Sim card

Moores · ‎20-06-2021

I have input my new 5g sim into my new pay monthly 5g phone however I have no network. I have tried the sim swap on the 02 website but don't have any network to receive the text message.

Please could someone help me

MI5 · ‎20-06-2021

@Moores

You start the swap process from your old SIM

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-06-2021

@Moores

You start the swap process from your old SIM

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Sim card

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