Solved: Sim card

D400 · ‎01-05-2021

Am getting an additional SIM card for my mother and have just received a text saying when I get the sim text swap????? I don’t want to swap , how is this

MI5 · ‎01-05-2021

@D400

You have upgraded your contract rather than getting an additional one.

You'll need to call customer service to rectify.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-05-2021

@D400

You have upgraded your contract rather than getting an additional one.

You'll need to call customer service to rectify.

Numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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