Sim card

James7850 · ‎20-04-2020

My sim card is not showing in my Samsung s7e

jonsie · ‎20-04-2020

CAn you give us more info @James7850

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

James7850 · ‎20-04-2020

Mum sim card is not recognised after I take it out to clean it and replace it back into my mobile

James7850 · ‎20-04-2020

My Sim card

MI5 · ‎20-04-2020

@James7850

Take it out again and check it is inserted correctly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-04-2020

It may be damaged

Try ordering a new sim

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

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