Solved: Sim card

Anonymous · ‎17-10-2016

I ordered a sim on friday I know it was wishful thinking for it to arrive Saturday but I really thought it would be here today monday! My contract have been live since friday so ive so I've lost 4 days of my allowances already.why can't your contract start when you activate your sim after it arrives. Bit of a swiz really.

MI5 · ‎17-10-2016

CS will refund you for the days the sim card was in transit - just give them a call when it arrives.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-10-2016

CS will refund you for the days the sim card was in transit - just give them a call when it arrives.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎17-10-2016

If it hasn't arrived by tomorrow then give CS a call http://www.o2.co.uk/contactus

Veritas Numquam Perit

Anonymous · ‎17-10-2016

Will do! Cheers

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