Solved: Re: Sim card not arrived?

Anonymous · ‎02-11-2016

I ordered a sim card on contract for 12 months over a week ago and it hasn't arrived, it says it should take up to 3 working days but it's been well over that. Anyone know what's happening?

Thanks.

MI5 · ‎02-11-2016

You'll have to chase it up with CS as we are all just customers here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-11-2016

You'll have to chase it up with CS as we are all just customers here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-11-2016

Thanks

MI5 · ‎02-11-2016

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-11-2016

Use the Live Chat link in the Most Popular section at the bottom of the page, they are very helpful and will be able to resolve this for you. Anytime I have ordered a SIM it has been here within 2 - 3 days.

Cleoriff · ‎02-11-2016

@Anonymous wrote:
Use the Live Chat link in the Most Popular section at the bottom of the page, they are very helpful and will be able to resolve this for you. Anytime I have ordered a SIM it has been here within 2 - 3 days.

As long as they are able to get through to Live Chat .....many people still reporting problems @Anonymous

Veritas Numquam Perit

Tammy102 · ‎06-05-2020

I am a new customer and my new sim has not arrived but mobile is now disconnected

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