Sim activation outside the country

[Reza11111]

Hi Dear,

my name is Reza [REMOVED]

mobile number [REMOVED]

i have traveled abroad and realised my line has a £0 cap, I’m a trying to change it to No cap on the account however as my SIM card in not active I do not receive the security code that is sent via text message to change it.  Could you please change my Cap so I can use my phone abroad.  My email address is [REMOVED]**Personal info** and my account number is [REMOVED]

my home address is: [REMOVED]

could you please kindly help as I am staying here for 1 months and need my phone urgently.  Please feel free to call my on my local number on [REMOVED] or email me. I really appreciate your help. 

Reza 

[MOD EDIT: Personal information has been removed from this post.]

[MI5]

@Reza11111 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[pgn]

Noticed a spate of older queries appearing in Unanswered Posts today, this has to have been the oldest one:

on ‎15- 08- 2024 11:23 -

last edited on ‎27- 08- 2024 13:42 by ...

Strange, no?

[jonsie]

Probably back home now.....