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Sim activation outside the country

Reza11111
Level 1: Joiner
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Hi Dear,

my name is Reza [REMOVED]

mobile number [REMOVED]

i have traveled abroad and realised my line has a £0 cap, I’m a trying to change it to No cap on the account however as my SIM card in not active I do not receive the security code that is sent via text message to change it.  Could you please change my Cap so I can use my phone abroad.  My email address is [REMOVED]**Personal info** and my account number is [REMOVED]

my home address is: [REMOVED]

could you please kindly help as I am staying here for 1 months and need my phone urgently.  Please feel free to call my on my local number on [REMOVED] or email me. I really appreciate your help. 

Reza 

 

[MOD EDIT: Personal information has been removed from this post.]

 

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MI5
Level 94: Supreme
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@Reza11111 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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pgn
Level 77: Grand Master
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Noticed a spate of older queries appearing in Unanswered Posts today, this has to have been the oldest one:

on ‎15- 08- 2024 11:23 -

last edited on ‎27- 08- 2024 13:42 by ...

Strange, no?

Message 3 of 4
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jonsie
Level 94: Supreme
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