15-08-2024 11:23 - last edited on 27-08-2024 13:42 by Lisa_cc-O2
15-08-2024 11:23 - last edited on 27-08-2024 13:42 by Lisa_cc-O2
Hi Dear,
my name is Reza [REMOVED]
mobile number [REMOVED]
i have traveled abroad and realised my line has a £0 cap, I’m a trying to change it to No cap on the account however as my SIM card in not active I do not receive the security code that is sent via text message to change it. Could you please change my Cap so I can use my phone abroad. My email address is [REMOVED]**Personal info** and my account number is [REMOVED]
my home address is: [REMOVED]
could you please kindly help as I am staying here for 1 months and need my phone urgently. Please feel free to call my on my local number on [REMOVED] or email me. I really appreciate your help.
Reza
[MOD EDIT: Personal information has been removed from this post.]
12-10-2024 17:29
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
12-10-2024 17:38 - edited 12-10-2024 17:39
12-10-2024 17:38 - edited 12-10-2024 17:39
Noticed a spate of older queries appearing in Unanswered Posts today, this has to have been the oldest one:
on 15- 08- 2024 11:23 -
last edited on 27- 08- 2024 13:42 by ...
Strange, no?
12-10-2024 17:58