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Sim Swap

Mrsk
Level 1: Joiner
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My Sim Swap I tried to initiate earlier today wasn't  done correctly I want to keep my number but,  I'm not sure I did the Swap right. Please advise on whether I did it correctly or not.  Many thanks for your help today. 

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madasaf1sh
Level 77: Grand Master
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@Mrsk 

 

A sim swap is only if you get a replacement sim card, and the only people who can help you are customer services - Guide: How to find help & contact O2 

 

If you meant to port the number then look at this guide Guide: Migration & porting into O2 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 77: Grand Master
  • 10819 Posts
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Registered:

@Mrsk 

 

A sim swap is only if you get a replacement sim card, and the only people who can help you are customer services - Guide: How to find help & contact O2 

 

If you meant to port the number then look at this guide Guide: Migration & porting into O2 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Mrsk
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Thanks for all your replies.  I've finally got it sorted out now.

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