on 21-04-2020 22:10
Hi, I set up a sim swap last week, and still waiting for my payg sim do stop working, As my new sim is activated can I keep my number by filling in the keep your number form, or do I have to wait until my old sim stops working. At the moment I am paying both payg and monthly accounts just to have access to the use of my phone.
on 21-04-2020 22:14
I'd send request again https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number