cancel
Showing results for 
Search instead for 
Did you mean: 

Sim Swap keeping old number

Colm26
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, I set up a sim swap last week, and still waiting for my payg sim do stop working,  As my new sim is activated can I  keep my number by filling in the keep your number form, or do I have to wait until my old sim stops working. At the moment I am paying both payg and monthly accounts just to have access to the use of my phone.

Message 1 of 2
260 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Colm26 

I'd send request again https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
254 Views