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Level 64: Magistrate
Posts: 12,659
Registered: ‎31-03-2010

Re: Sim Only and Insurance

No it doesn't. Anyone can easily delete that. And even if it said the name of your device, it doesn't say it came from Tesco. It also doesn't negate the fact that you were unaware of what was being taken from your account for your insurance for six months, so how is this anyone's fault but your own?

I DO NOT WORK FOR O2

Posts: 88,545
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: Sim Only and Insurance

But all that is irrelevant unfortunately.
The only chance you have of fixing this is to call, as I said ages ago.
We are all customers like yourself and can do nothing for you I’m afraid mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)