Solved: Sim Only Upgrade

ste064 · ‎31-03-2018

Can you upgrade to a 1 month sim only tariff from a 12 month sim only tariff?

Cleoriff · ‎31-03-2018

@ste064No sorry, as that would be downgrading your tariff not upgrading.

The only way to do that is to pay off the rest of the 12 month simo tariff and then apply for a 30 day one. .

If you want further advice to check then contact customer services https://www.o2.co.uk/contactus

I am on a 12month sim only tariff and am happy with that. Others go for 30 days as you can cancel after that time or leave it to carry on as a rolling basis

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎31-03-2018

@ste064No sorry, as that would be downgrading your tariff not upgrading.

The only way to do that is to pay off the rest of the 12 month simo tariff and then apply for a 30 day one. .

If you want further advice to check then contact customer services https://www.o2.co.uk/contactus

I am on a 12month sim only tariff and am happy with that. Others go for 30 days as you can cancel after that time or leave it to carry on as a rolling basis

Veritas Numquam Perit

MI5 · ‎31-03-2018

If your 12 month sim has been running for 12 month or longer, yes you can switch to a 1 month plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎04-04-2018

Hi @ste064, please do let us know how you're getting on with this. Do you need any additional information or are you good to go?

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