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Sim Only - Leaving Fee?

Sophie1996
Level 1: Joiner
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I am currently paying £20 a month for a sim only deal. Is this a contract? Do I need to give notice to leave? If i leave early (it started in May 2020) will I need to pay a fee?

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MI5
Level 94: Supreme
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@Sophie1996 

Yes it's a contract and you have to pay to the end.

If you came off refresh, as a workaround, you can upgrade to a 30 day sim and then give notice, but this only works if you were prebviously on refresh.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151890 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Sophie1996 

Yes it's a contract and you have to pay to the end.

If you came off refresh, as a workaround, you can upgrade to a 30 day sim and then give notice, but this only works if you were prebviously on refresh.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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