Solved: Re: Sim Only - Leaving Fee?

Sophie1996 · ‎29-10-2020

I am currently paying £20 a month for a sim only deal. Is this a contract? Do I need to give notice to leave? If i leave early (it started in May 2020) will I need to pay a fee?

MI5 · ‎29-10-2020

@Sophie1996

Yes it's a contract and you have to pay to the end.

If you came off refresh, as a workaround, you can upgrade to a 30 day sim and then give notice, but this only works if you were prebviously on refresh.

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-10-2020

@Sophie1996

Yes it's a contract and you have to pay to the end.

If you came off refresh, as a workaround, you can upgrade to a 30 day sim and then give notice, but this only works if you were prebviously on refresh.

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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