Solved: Sim Only Joining Query ?

myself123 · ‎15-06-2023

Can anybody help with the following questions:

Is it possible to speak to an agent via the virtual chat bot , as it seems impossible

Is port in next day if done next working day

What is the EU roaming limit

Do they have Wi-Fi and 4g calling

When does the contract start, on the day you order or when you put the SIM card in your phone

I assume if you're not happy you can cancel with in the first 14 days

Do they allow three-way calling

Sorry for all the questions never switched before

TIA

MI5 · ‎15-06-2023

@myself123 wrote:
Can anybody help with the following questions:

Is it possible to speak to an agent via the virtual chat bot , as it seems impossible
Is port in next day if done next working day
What is the EU roaming limit
Do they have Wi-Fi and 4g calling
When does the contract start, on the day you order or when you put the SIM card in your phone
I assume if you're not happy you can cancel with in the first 14 days
Do they allow three-way calling

Sorry for all the questions never switched before
TIA

@myself123

1 - Occasionally but generally useless at best.

2 - Next day if requested Monday to Thursday, however, seems to be taking 48 hours lately.

3 - 25gb per billing cycle Roaming in Europe | Pay Monthly | Help | O2

4 - Yes

5 - The day your order is approved

6 - Yes

7 - Yes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-06-2023

@myself123 wrote:
Can anybody help with the following questions:

Is it possible to speak to an agent via the virtual chat bot , as it seems impossible
Is port in next day if done next working day
What is the EU roaming limit
Do they have Wi-Fi and 4g calling
When does the contract start, on the day you order or when you put the SIM card in your phone
I assume if you're not happy you can cancel with in the first 14 days
Do they allow three-way calling

Sorry for all the questions never switched before
TIA

@myself123

1 - Occasionally but generally useless at best.

2 - Next day if requested Monday to Thursday, however, seems to be taking 48 hours lately.

3 - 25gb per billing cycle Roaming in Europe | Pay Monthly | Help | O2

4 - Yes

5 - The day your order is approved

6 - Yes

7 - Yes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

myself123 · ‎15-06-2023

Many thanks for taking the time to respond

MI5 · ‎15-06-2023

@myself123

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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