15-06-2023 19:44 - edited 15-06-2023 19:48
15-06-2023 19:44 - edited 15-06-2023 19:48
Can anybody help with the following questions:
Is it possible to speak to an agent via the virtual chat bot , as it seems impossible
Is port in next day if done next working day
What is the EU roaming limit
Do they have Wi-Fi and 4g calling
When does the contract start, on the day you order or when you put the SIM card in your phone
I assume if you're not happy you can cancel with in the first 14 days
Do they allow three-way calling
Sorry for all the questions never switched before
TIA
Solved! Go to Solution.
on 15-06-2023 20:26
@myself123 wrote:Can anybody help with the following questions:
Is it possible to speak to an agent via the virtual chat bot , as it seems impossible
Is port in next day if done next working day
What is the EU roaming limit
Do they have Wi-Fi and 4g calling
When does the contract start, on the day you order or when you put the SIM card in your phone
I assume if you're not happy you can cancel with in the first 14 days
Do they allow three-way calling
Sorry for all the questions never switched before
TIA
1 - Occasionally but generally useless at best.
2 - Next day if requested Monday to Thursday, however, seems to be taking 48 hours lately.
3 - 25gb per billing cycle Roaming in Europe | Pay Monthly | Help | O2
4 - Yes
5 - The day your order is approved
6 - Yes
7 - Yes
on 15-06-2023 20:26
@myself123 wrote:Can anybody help with the following questions:
Is it possible to speak to an agent via the virtual chat bot , as it seems impossible
Is port in next day if done next working day
What is the EU roaming limit
Do they have Wi-Fi and 4g calling
When does the contract start, on the day you order or when you put the SIM card in your phone
I assume if you're not happy you can cancel with in the first 14 days
Do they allow three-way calling
Sorry for all the questions never switched before
TIA
1 - Occasionally but generally useless at best.
2 - Next day if requested Monday to Thursday, however, seems to be taking 48 hours lately.
3 - 25gb per billing cycle Roaming in Europe | Pay Monthly | Help | O2
4 - Yes
5 - The day your order is approved
6 - Yes
7 - Yes
on 15-06-2023 20:37
on 15-06-2023 20:37
Many thanks for taking the time to respond
on 15-06-2023 20:51
You're welcome