Solved: Sim Only Deal

Anonymous · ‎06-10-2015

Sorry if this is a stupid question...

My device plan is due to end on 2/11/15 - am i right in thinking that once this ends i will just be billed for call plan of my bill. Do i need to do anything? or can i just leave it on just the call plan until i decide what if any new phone i want.

Thanks in advance.

jonsie · ‎06-10-2015

Not a stupid question, never. Yes once the device is paid you will only have one payment for airtime. Until you end the airtime agreement it will simply roll on month by month.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎06-10-2015

Not a stupid question, never. Yes once the device is paid you will only have one payment for airtime. Until you end the airtime agreement it will simply roll on month by month.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎06-10-2015

A guide to refresh here with some additional discussion points http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-10-2015

This is guide is fantastic !

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