on 30-04-2018 16:53
Hello Ladies & Gents,
Is it possible to cancel my sim only but remain paying my phone?
If so, what will i be charged?
Its 24 Months long and in into it about 6 months.
I have been given a company phone and no longer need my own sim. But id like to give my device to my Fiance as hers is getting slow with age.
Any advice would be much appreciated!
Solved! Go to Solution.
on 30-04-2018 17:17
on 30-04-2018 17:17
Hi @ChrisE our community guide to refresh explains your options here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093 but as said, it isn't possible to cancel the airtime and continue to pay for the device I'm afraid.
on 30-04-2018 16:58
on 30-04-2018 16:58
You have to pay off the device plan to cancel the airtime(sim) contract assuming you are on refresh
on 30-04-2018 17:17
on 30-04-2018 17:17
Hi @ChrisE our community guide to refresh explains your options here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093 but as said, it isn't possible to cancel the airtime and continue to pay for the device I'm afraid.
on 30-04-2018 17:31
on 30-04-2018 17:31
@ChrisEJust to add....
Once you have paid off the device and cancelled the airtime, unless your fiancee is with O2, you will need to get the phone unlocked before she can use it. You could actually do this now via My O2 http://www.o2.co.uk/myo2
Veritas Numquam Perit
on 02-05-2018 16:42
Welcome to the Community @ChrisE
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