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Level 1: Joiner
ShaneDB82
Posts: 1
Registered: ‎29-03-2020

Sim Card

on ‎29-03-2020 16:55

I havent received my second sim card and still being charged, what department do I contact to cancel the second sim and get refund?

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MI5
Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Sim Card

on ‎29-03-2020 16:56

@ShaneDB82 

Customer service if you can get throughj Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 67: Unsung hero
Bambino
Posts: 15,354
Registered: ‎31-03-2010

Re: Sim Card

on ‎29-03-2020 16:59

@ShaneDB82 Getting through to customer service at this time of day will entail a long wait on hold, due to the current circumstances. You'd be better off trying to call first thing tomorrow, 8-8.30 am. Much more chance of getting through.

I DO NOT WORK FOR O2



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