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Anonymous
Not applicable
Hello
I applied for a new contract on Saturday, online.
I had an automated response saying they may need more info and a decision would take 24hours.
I heard nothing more until yesterday when I had an email stating my order ref and saying my order would be dispatched shortly and I would receive a text or email once it had.
Does this mean it has been accepted?
Thanks
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MI5
Level 94: Supreme
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Yes, it has.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 14
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MI5
Level 94: Supreme
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Registered:
Yes, it has.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 14
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jonsie
Level 94: Supreme
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Registered:

@Anonymous wrote:
Hello
I applied for a new contract on Saturday, online.
I had an automated response saying they may need more info and a decision would take 24hours.
I heard nothing more until yesterday when I had an email stating my order ref and saying my order would be dispatched shortly and I would receive a text or email once it had.
Does this mean it has been accepted?
Thanks

Yes....

Message 3 of 14
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jonsie
Level 94: Supreme
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....and there you have it. You should get an email from o2. Clicking on the links is an acceptance of the terms. Check your spam folders.....

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gindygoo
Level 25: Hard Hitter
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Registered:
Also you'll be getting tracking info soon so keep an eye out for it.
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Anonymous
Not applicable
Does anyone know if tracking info is usually sent day before I chose iPhone 6s in rose gold
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Cleoriff
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Registered:

@Anonymous wrote:
Does anyone know if tracking info is usually sent day before I chose iPhone 6s in rose gold

Hi @Anonymous it 'can' be sent on the 24th...but definitely 25th if you are getting it that day. If you have no info and no phone by 25th you may want to contact CS http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 7 of 14
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Anonymous
Not applicable
So u mean if it's being delivered on 25th (assuming it's in stock) I would receive tracking info on Friday morning
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MI5
Level 94: Supreme
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Thursday night usually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 14
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Anonymous
Not applicable
Thanks
Message 10 of 14
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