1 ACCEPTED SOLUTION
Accepted Solutions
- 122890 Posts
- 826 Topics
- 7467 Solutions
Hi @Anonymous Have you paid your bill? Try to sign in again this morning via my O2 http://www.o2.co.uk/myo2
If you still cant, then you need to contact customer services to either reset your account or tell you what the problem is https://www.o2.co.uk/contactus
- 122890 Posts
- 826 Topics
- 7467 Solutions
Hi @Anonymous Have you paid your bill? Try to sign in again this morning via my O2 http://www.o2.co.uk/myo2
If you still cant, then you need to contact customer services to either reset your account or tell you what the problem is https://www.o2.co.uk/contactus
- 144287 Posts
- 634 Topics
- 27641 Solutions
Is this still the same issue as you had in 2013?
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/my-bill/m-p/391636
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/my-bill/m-p/391636
- 8165 Posts
- 772 Topics
- 94 Solutions
@Anonymous how are you getting on with this? Have you been able to take a look at your bill?
- 1192 Posts
- 17 Topics
- 18 Solutions
Hello @Anonymous,
As @Cleoriff and @MI5 suggested, just Click on "My O2" at the top of the page.
You can even try to reset your account details here: Get help signing in? They have a list of things you can do to make the process a bit easier and if you're on your O2 mobile or tablet or mobile broadband, just go to your settings and turn off wifi: Using your data connection will help us find your account automatically!!! If not, you can always use your personal email or phone number. 
Let us know if you need more help 
