cancel
Showing results for 
Search instead for 
Did you mean: 

Signed up for 12 months at £8.50, Tariff says £10.50?

Dardanos
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.

It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month.

 

Is this just an text error because the plan was originally £10.50 and no one bothered to update it, or am I actually going to be charged £10.50?

 

Anyone else have the same issue?

Message 1 of 5
2,488 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

@Dardanos wrote:

I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.

It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month.

 

Is this just an text error because the plan was originally £10.50 and no one bothered to update it, or am I actually going to be charged £10.50?

 

Anyone else have the same issue?


I found this online

 

the tariff you state is close to what you signed up to

 

https://www.o2.co.uk/shop/simplicity?cm_mmc=googleuk-_-PPC_Direct_Simplicity-_-Simplicity-O2-Exact-S...

View solution in original post

Message 3 of 5
2,480 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144190 Posts
  • 634 Topics
  • 27633 Solutions
Registered:
I think it will show the full tariff rate but each month a £2.00 discount will be applied so you'll only pay the £8.50.
That's how my discount works anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
2,486 Views

Anonymous
Not applicable

@Dardanos wrote:

I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.

It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month.

 

Is this just an text error because the plan was originally £10.50 and no one bothered to update it, or am I actually going to be charged £10.50?

 

Anyone else have the same issue?


I found this online

 

the tariff you state is close to what you signed up to

 

https://www.o2.co.uk/shop/simplicity?cm_mmc=googleuk-_-PPC_Direct_Simplicity-_-Simplicity-O2-Exact-S...

Message 3 of 5
2,481 Views

Dardanos
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ah, that makes sense. Hopefully that's the case.

Thanks for the quick reply.
Message 4 of 5
2,477 Views

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:
Message 5 of 5
2,475 Views