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Signed up for 12 months at £8.50, Tariff says £10.50?

Dardanos
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I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.

It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month.

 

Is this just an text error because the plan was originally £10.50 and no one bothered to update it, or am I actually going to be charged £10.50?

 

Anyone else have the same issue?

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Anonymous
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@Dardanos wrote:

I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.

It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month.

 

Is this just an text error because the plan was originally £10.50 and no one bothered to update it, or am I actually going to be charged £10.50?

 

Anyone else have the same issue?


I found this online

 

the tariff you state is close to what you signed up to

 

https://www.o2.co.uk/shop/simplicity?cm_mmc=googleuk-_-PPC_Direct_Simplicity-_-Simplicity-O2-Exact-S...

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MI5
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I think it will show the full tariff rate but each month a £2.00 discount will be applied so you'll only pay the £8.50.
That's how my discount works anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
Not applicable

@Dardanos wrote:

I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.

It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month.

 

Is this just an text error because the plan was originally £10.50 and no one bothered to update it, or am I actually going to be charged £10.50?

 

Anyone else have the same issue?


I found this online

 

the tariff you state is close to what you signed up to

 

https://www.o2.co.uk/shop/simplicity?cm_mmc=googleuk-_-PPC_Direct_Simplicity-_-Simplicity-O2-Exact-S...

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Dardanos
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Ah, that makes sense. Hopefully that's the case.

Thanks for the quick reply.
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jonsie
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