Signal

[Sammie2085]

My signal isnt as gud as it was,people finding it hard to get hold of me..im finding it hard to get ring out..im paying for a service and im not getting it..whats the booster box?

[jonsie · Accepted solution]

Report the issue through the My Network app

A booster box is for business users only

You can contact O2.
All numbers are in this guide

Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying Upgrade to be connected to an advisor.
8.00am is the best time to call if you can.

[MI5]

@Sammie2085 

If you have a compatible phone, you can use wifi calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling