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Signal drops out

CR87
Level 1: Joiner
  • 5 Posts
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I swapped my sim on Christmas Day when I moved to an iPhone 12 and a 5G SIM card. Since then my signal is erratic at best. My signal drops out all the time, I can’t make or receive calls. I spoke to O2 customer services and they sent me a new SIM card but it’s still the same. I spoke to Apple who said it’s not the phone. What do I do now? My phone only works on wifi, it’s barely a phone at this point.
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O2Lisa
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Morningsmile

Thanks for the tag @MI5, I'll message you privately @CR87 and we'll get this looked in to for yousmiling

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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