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Signal drop and zero connection

O0mtd
Level 1: Joiner
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on ‎23-10-2025 11:38

on ‎23-10-2025 11:38

The signal at home drops and is on 2 bar 4g most of the time. Southgate N london.in east Barnet it was zero connection.

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jonsie
Level 94: Supreme
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on ‎23-10-2025 12:05

on ‎23-10-2025 12:05

See if anything in these links help

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Guide: How to find help & contact O2 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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Enlli
Level 71: Golden Child
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on ‎23-10-2025 12:09

on ‎23-10-2025 12:09

Make sure you download the My Network App and register to report problems and get updates

https://www.o2.co.uk/apps/my-network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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