on 26-05-2018 10:47
Solved! Go to Solution.
on 26-05-2018 11:04
You could also download the My Network app and report through that https://www.o2.co.uk/apps/my-network
You may want to think about downloading O2 Ask which may help https://www.o2.co.uk/help/apps/o2-ask
Finally if you are having long term issues, then you could make a complaint https://www.o2.co.uk/how-to-complain.....You may get a one off payment as a gesture of goodwill.
Important to note that O2 will never give out timescales for network repairs.
on 26-05-2018 11:20
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 26-05-2018 15:43
If your 3g/4g signal is poor try switching to GSM only for calls -
if you have a VoLTE / wifi calling capable phone with the correct firmware you can potentially make voice over 4g or WiFi calls as if you were in a area with good coverage, VoLTE depends on 4g signal and band.
Get a Three, Lebara(Voda) and Asda Mobile (ee) payg 3 in one SIM all from Asda, or wherever, top each up Lebara & three with a fiver, Asda have 10 free minuites pre loaded.
See which of the three networks gets the best covearage at 4g 3g and GSM in your house.
Switch to whoever has the best when you can.
Here is a list mvno's, whoever you go with will be on only one of 4 networks o2, voda, ee and 3
If it's voda unfortunately you pretty much have to go with Vodafone directly - Deus animae tuae misericordiam praebeat.
on 26-05-2018 17:17
Download this app to make calls and texts (see terms) over wifi at home