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Signal and premim texts

Anonymous
Not applicable

Hi everyone. 

Is anybody else having problems with signal again?

 

Also premium texts costing me a fortune

82344, 88222 and 60555.  Be warned. Anybody else had this?  Text stop it doesnt work possibly down to O2 signal fault.  But its my fault!  How does that work!  O2 needs to stop this asap.  Check your bills for premium messages! Maybe if will all speak up  they will be banned. Speak up people!!!!!!! and letS get it sorted.  I hate scammers soooooooooooooooo mmmmmmuuuuuchhhhh!!!!!!!!!!!!!!!!!!!!1

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perksie
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@Anonymous wrote:

Thanks Perksie haha. Maybe I am.  Nevermind its just so frustrating. 


You seem to think it's only O2 and only you that has this problem.

 

Everybody on all networks suffer this and if you follow the advice given you will help to stop it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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Ok thank you guys. Ill let you know what happens.  Cheers!

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perksie
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@Anonymous wrote:

I don't want to start an argument but once you've reported it to o2 as spam surely its their job to sort it out why should the customer have to do it


Because it's your phone on an open network and they can't be stopped by the network.

 

If you want more do nothing.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

No i dont think it is only me and O2 at 100% to blame.  You are missing my point.  Im saying if O2 check peoples bills properly they would see it as spam and at least prompt you to look into it before it gets out of hand thats all.  I do think O2 has some responsibility to there customers. 

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Anonymous
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If they cant be stopped by the network why do they say report to spam that would be pointless if they cant stop it

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Anonymous
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Exactly damien.  Thanks again for your imput.  Ill post later if i sort it out.  Cheers

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perksie
Level 69: Guiding Light
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@Anonymous wrote:

If they cant be stopped by the network why do they say report to spam that would be pointless if they cant stop it


I don't know if you're being serious with these questions, when you report spam it goes to a central agency that can take action and can often shut these firms down.

 

Do some research and you'll find out.

 

Do you really want the network to be vetting all your incoming calls and messages?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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adamtemp64
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Registered:

@Anonymous wrote:

If they cant be stopped by the network why do they say report to spam that would be pointless if they cant stop it


The issue is that they buy payg sims with unlimited sms (hence why payg o2 sims are not unlimited now) and put in machines that mass sms number ranges.
7726 will allow the networks to block that particular number but they just buy another one.

 

If yours were shortcodes then only phonepayplus can resolve it and texting stop or stop all was the correct advice from o2 as it was a shortcode.

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Anonymous
Not applicable

@perksie wrote:

@Anonymous wrote:

If they cant be stopped by the network why do they say report to spam that would be pointless if they cant stop it


I don't know if you're being serious with these questions, when you report spam it goes to a central agency that can take action and can often shut these firms down.

 

Do some research and you'll find out.

 

Do you really want the network to be vetting all your incoming calls and messages?


Do you really want the network to be vetting all your incoming calls and messages?

 

No but If I send a shortcode message to spam I want o2 to stop it

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MI5
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Sending messages to "SPAM" doesn't send them to O2 !!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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