Signal and premim texts

[Anonymous]

Hi everyone. 

Is anybody else having problems with signal again?

Also premium texts costing me a fortune

82344, 88222 and 60555.  Be warned. Anybody else had this?  Text stop it doesnt work possibly down to O2 signal fault.  But its my fault!  How does that work!  O2 needs to stop this asap.  Check your bills for premium messages! Maybe if will all speak up  they will be banned. Speak up people!!!!!!! and letS get it sorted.  I hate scammers soooooooooooooooo mmmmmmuuuuuchhhhh!!!!!!!!!!!!!!!!!!!!1

[Anonymous]

While I agree some of these are signed up for some are not I for one kept getting ppi ones when I called o2 they told me to reply stop which I did it then charged me to do that got o2 to refund the charge as far as I'm concerned if I didn't sign p to something and I follow o2 advice to stop it and it charges me that's down to o2 they are allowing the messages through their network

[Anonymous]

I wouldnt be supprised if O2 were getting a loyalty from these people to let them do it!

[perksie]

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@Anonymous wrote:

While I agree some of these are signed up for some are not I for one kept getting ppi ones when I called o2 they told me to reply stop which I did it then charged me to do that got o2 to refund the charge as far as I'm concerned if I didn't sign p to something and I follow o2 advice to stop it and it charges me that's down to o2 they are allowing the messages through their network

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That's a bit pointless, report them as above.

Never send STOP to any company that you can't identify, unless you want a load more.

[adamtemp64]

ppi do not normally come from shortcodes and you should never reply but just forward to 7726 so o2 and the other networks can disable the sims. my guide above has some info on that.

[perksie]

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@Anonymous wrote:

I wouldnt be supprised if O2 were getting a loyalty from these people to let them do it!

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You sir are a twallop!

[Anonymous]

I agree Perskie and Adam  but that's what o2 advises the customer to do so its their fault really isn't it I forwarded every one I received onto spam but it didn't stop them and my ppi was coming from short codes

[adamtemp64]

in my guide you forward to 7726 and then also report to the ico http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

[Anonymous]

Thanks Perksie haha. Maybe I am.  Nevermind its just so frustrating. 

[perksie]

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@Anonymous wrote:

I agree Perskie and Adam  but that's what o2 advises the customer to do so its their fault really isn't it I forwarded every one I received onto spam but it didn't stop them and my ppi was coming from short codes

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The official advice from O2 is here:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=12848

[Anonymous]

I don't want to start an argument but once you've reported it to o2 as spam surely its their job to sort it out why should the customer have to do it