o2 does not publish repair times on masts as they can be very complicated to get to and fix.
The only thing we can advise is to download the network status app and keep reporting the issue, and if you know anyone on o2 in the area for them to do the same.
Depending on your phone make/model and where you got it from (directly from o2 or through another retailer) you could try WiFi calling, but this does not include messages (SMS).
Alternatively if you meet the criteria (pay monthly, single sim on your account) you could try the o2 Ask app. This will allow you to make calls and send/receive text over WiFi, but it does not step in to receive calls if you do not have mobile signal.
Finally, once the issue is resolved (ie, the mast is fixed) you could try calling o2 customer services to complain about the lack of signal and they MAY offer some compensation...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
