30-03-2020 08:50
30-03-2020 08:53
You need to have sharer plans on the phones that you want to share data with.
You are capable of sharing, but it's not setup to do so yet.
https://www.o2.co.uk/sharer-plans
30-03-2020 09:56
30-03-2020 09:57
30-03-2020 09:57
Your partner needs to change to a share plan tariff.
This means you need to call customer service or check if they can change their tariff in their MyO2 http://www.o2.co.uk/myo2
16-04-2020 20:56
16-04-2020 20:56
O2 advertising campaign: Sharing data with family members is a breeze.
Reality: Sharing data is a mind-meltingly labyrinthine nightmare.
06-04-2021 17:45
06-04-2021 17:48
06-04-2021 17:48
The shared phones need their own specific contracts to enable sharing.
Guide here Guide: How to Share Data on O2
06-04-2021 18:00
06-04-2021 18:04
06-04-2021 18:04
You need to call O2
You can use Skype to call.
All numbers including Skype are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
06-04-2021 18:17
06-04-2021 18:17
Please read the guide.
They need to be specific shared data contracts.
All detals and prices in the guide.