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Severe signal degredation! Emergency calls only!

Anonymous
Not applicable

Over the past couple of weeks I have noticed a severe degredation in the signal quality in Carnoustie, Angus.

 

Since moving here in July last year I have consistently had a full signal and constant Edge internet connection, sadly this has changed to two bars max and frequently no signal at all!  I have missed many calls due to people not being able to get through, sending texts is slow and these often don't send. 

 

I can confirm I have tried another network's SIM, this gives me full signal and consistent 3G internet so it cannot be my phone. When I take my phone into Dundee I get a full signal.  I have checked your service status often and there is never anything mentioned. Nothing has changed in my household to indicate anything interfering with my signal.  I have cleaned my SIM, all of this to no avail.  I can only conclude that the issue lies with the Mast(s) here.

 

The coverage checker claims the following:

 

"Making calls, sending texts, using email on your phone.

Good indoors and outdoors."

 

I understand this can vary, but surely not to this extent. My phone is useless currently.

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Anonymous
Not applicable
Ah yes slight_smile ok I will hold out for a reply. Thanks!
Message 21 of 22
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Anonymous
Not applicable
It could also be worth noting than on the coverage checker for that area it only supports 2G and not 3G (some phones you can disable the 3G function which can then improve your signal on the 2G network - may be handset dependant but worth a shot)
Message 22 of 22
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