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Setting up voicemail on Pay&Go Go Go

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Anonymous
Not applicable

on ‎17-04-2013 12:43

on ‎17-04-2013 12:43

Hello. I registered and topped up my SIM for the first time yesterday, and I have a voicemail.

I've reset my PIN, and when I use my phone to set up my voicemail, it says that I don't have enough credit to get into voicemail, and I'm transferred to the top up line.

Is there any way I can set this up without benig charged?

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Anonymous
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on ‎19-04-2013 11:30

on ‎19-04-2013 11:30

Sorted it through WebChat. Thanks for all your help.

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MI5
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on ‎17-04-2013 12:45

on ‎17-04-2013 12:45

Call your number from a landline then press * when your voicemail answers. You can then access your voicemail by entering the PIN you have set up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎17-04-2013 13:05

on ‎17-04-2013 13:05

But I can't set up the PIN.
And now I've turned off the voicemail, and I can't turn it back on!
HELP! ARRRRGH!
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jonsie
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on ‎17-04-2013 13:07

on ‎17-04-2013 13:07

Looks you will have to top up my friend.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎17-04-2013 13:11

on ‎17-04-2013 13:11

Sorry, in your first post you said you had reset your PIN. I thought this meant set up your voicemail PIN? Anyway, you have no choice but to top up now. Dial 1750 to turn on and 1760 to turn off voicemail.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎19-04-2013 11:30

on ‎19-04-2013 11:30

Sorted it through WebChat. Thanks for all your help.

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