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Setting up voicemail on Pay&Go Go Go

Anonymous
Not applicable

Hello. I registered and topped up my SIM for the first time yesterday, and I have a voicemail.

I've reset my PIN, and when I use my phone to set up my voicemail, it says that I don't have enough credit to get into voicemail, and I'm transferred to the top up line.

Is there any way I can set this up without benig charged?

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Anonymous
Not applicable

Sorted it through WebChat. Thanks for all your help.

View solution in original post

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MI5
Level 94: Supreme
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Registered:
Call your number from a landline then press * when your voicemail answers. You can then access your voicemail by entering the PIN you have set up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
But I can't set up the PIN.
And now I've turned off the voicemail, and I can't turn it back on!
HELP! ARRRRGH!
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jonsie
Level 94: Supreme
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Registered:

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
Sorry, in your first post you said you had reset your PIN. I thought this meant set up your voicemail PIN? Anyway, you have no choice but to top up now. Dial 1750 to turn on and 1760 to turn off voicemail.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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Anonymous
Not applicable

Sorted it through WebChat. Thanks for all your help.

Message 6 of 6
1,242 Views