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Setting up new phone

Anonymous
Not applicable

Hello everyone.  I took out an O2 sim only contract this morning in my local store.  I'm porting my number (from T-Mobile) and understand the changeover will be on Tuesday.  I'm currently using another phone with my T-Mobile sim in and am going to start anew with my brand new phone and O2 sim when my number has ported.  My question is do I wait, leave my new phone alone until the service dies on my old one or can I set it up now with email, apps, tasks, etc. I know I won't be able to use it yet but does it make a difference if I try setting it up without a sim card in? Sorry I know this is a very basic question but any help would be appreciated.  Thanks.

 

Also I received a textfrom O2 confirming I will be set up on 13/01/15 and "please switch off your phone on the port date until 6pm" - does this mean I have to switch off my old phone that day and all day?  The advisor I saw in store told me to keep it on until the T-Mobile service/signal dies then put my O2 sim card in my new phone.

 

Again, thanks for any help.

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Anonymous
Not applicable
Thank you for your kind words to all here and it's nice to hear your all set up.

Take care.
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MI5
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Registered:
Good to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Registered:

@Anonymous wrote:

Thought I'd just say thanks to all of you who helped answer my questions.  My new phone is now set up and I'm on the O2 network.  It all went very smoothly: my old phone/service "died" so I put my O2 sim in the new one (Galaxy S3 Neo by the way) and switched it on and the transfer was immediate.  O2 sent me the settings straightaway and the whole thing only took a few minutes so I am very happy :smileyhappy::smileyhappy:


Pleased for you. Enjoy your new phone...Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
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