Setting up a direct debit

[Leona]

I’m trying to buy an Apple Watch online through My O2 but it’s saying I need to set up a direct debit on my account and to do this I need to call up.
Can I do it online? As everywhere is saying to only call for emergencies?
Is there a way I can do it online without bothering the call line?

[Cleoriff]

Hi @Leona 

You could print this form and send it off. Problem is, I'm not sure how quickly it will be activated with the current crisis

http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf 

[MI5 · Accepted solution]

@Leona 

Upgrades are answering the phone.

Call 202 in the morning.

[Cleoriff]

Or you could call using any of the numbers in this guide Guide: Coronavirus Community Help and Support 

[Leona]

Thank you @MI5 & @Cleoriff

[Cleoriff]

You're welcome @Leona 

[MI5]

You're welcome